Deskripsi Pekerjaan
We are looking for a dedicated and detail-oriented Operational Branch Support professional to join the dynamic team at Cahaya Manunggal. In this pivotal role, you will ensure the smooth day-to-day operations of our Distribution Center (DC). You will act as a key support function, managing essential administrative duties, supervising ongoing projects, and ensuring all operational standards are met efficiently.
As part of our commitment to operational excellence, you will be responsible for socializing the usage of our internal applications and enforcing strict standards for the usage and maintenance of AC units. This is an excellent opportunity for a proactive individual who thrives in a fast-paced environment and enjoys solving problems while supporting the company's growth.
Tanggung Jawab
- Performing daily administrative tasks, including filing, data entry, and document management to ensure records are organized and up-to-date.
- Managing and following up on customer complaints and internal issues to ensure timely resolution and high service satisfaction.
- Supervising specific projects to ensure milestones are met, deadlines are respected, and quality control is maintained.
- Socializing the usage of company applications to ensure all staff members are proficient and compliant with digital workflows.
- Enforcing and monitoring the standard usage and maintenance protocols for Air Conditioning (AC) units to ensure a comfortable working environment.
- Collaborating with cross-functional teams to address operational bottlenecks and improve overall efficiency.
- Generating and reporting operational statistics and performance metrics to management.
Kualifikasi
- Diploma or Bachelor’s degree in any field; high school graduates with relevant experience are also welcomed.
- Proven experience in administrative support or operational branch roles.
- Excellent communication and interpersonal skills with the ability to interact effectively with various stakeholders.
- Strong organizational skills and the ability to manage multiple tasks and priorities simultaneously.
- Basic computer literacy and proficiency in using office applications (Microsoft Office, etc.).
- Willingness to learn and adapt to new operational standards and AC maintenance procedures.
- Ability to work independently and as part of a team in a fast-paced environment.