Deskripsi Pekerjaan
Lead our patisserie team to excellence in vibrant Batam! We are seeking an experienced Operational Manager to oversee daily operations, drive efficiency, and elevate our brand. This role offers a competitive salary, career growth, and wellness support.
As Operational Manager, you will be responsible for managing all aspects of our patisserie, including team leadership, inventory control, financial performance, and customer satisfaction. You will implement best practices to optimize workflow, ensure quality standards, and foster a positive work environment.
We are looking for a results-driven professional with a strong background in hospitality or food & beverage operations. If you have a passion for patisserie, excellent leadership skills, and the ability to thrive in a dynamic setting, we want to hear from you.
Join us in Batamāa hub for culinary innovationāand take your career to the next level with a supportive and ambitious team. Apply today to become a key driver of our success!
Tanggung Jawab
- Oversee daily operations of the patisserie, ensuring efficient workflow and high-quality standards.
- Lead and manage the patisserie team, including recruitment, training, and performance management.
- Develop and implement operational policies and procedures to optimize productivity and cost-effectiveness.
- Coordinate with suppliers to ensure timely procurement of fresh ingredients and materials.
- Monitor inventory levels and control wastage to maintain profitability.
- Ensure compliance with health, safety, and hygiene regulations.
- Analyze sales data and customer feedback to identify areas for improvement and drive business growth.
- Plan and execute promotional events and menu expansions in collaboration with the marketing team.
Kualifikasi
- Proven experience as an Operational Manager or similar role in a patisserie, bakery, or hospitality environment.
- Strong leadership and team management skills.
- Excellent organizational and problem-solving abilities.
- Knowledge of food safety standards and regulations (HACCP).
- Financial acumen with experience in budgeting and P&L management.
- Ability to work in a fast-paced environment and handle multiple priorities.
- Proficiency in relevant software (POS, inventory management, MS Office).
- Diploma or degree in Hospitality Management, Business Administration, or related field.