Deskripsi Pekerjaan
We are seeking a detail-oriented and proactive Operations Analyst (Vendor Management) to join the RealPage team. In this hybrid role, you will play a pivotal part in streamlining vendor operations and ensuring the seamless execution of critical business processes. You will be responsible for tracking leads, coordinating performance reviews, and supporting billing cycles, all while driving process efficiency across the organization. If you are passionate about data-driven decision-making and want to grow your career in a leading PropTech company, we want to hear from you.
As an Operations Analyst, you will collaborate with cross-functional teams to optimize workflows and improve service delivery. This position offers the unique opportunity to work in a dynamic environment, balancing remote flexibility with in-office collaboration to achieve operational excellence.
Tanggung Jawab
- Manage and oversee end-to-end vendor operations to ensure compliance and quality standards.
- Track and manage leads through the sales pipeline, ensuring timely follow-up and accurate data entry.
- Coordinate regular performance reviews with external vendors to maintain high service levels.
- Support billing processes, including reconciliation of invoices and resolution of discrepancies.
- Assist with software integrations and system updates to enhance operational capabilities.
- Identify areas for process improvement and implement solutions to drive efficiency.
- Communicate effectively with internal stakeholders and external partners to align on project goals.
Kualifikasi
- Bachelor’s degree in Business Administration, Information Technology, or a related field.
- Minimum of 2-3 years of experience in operations management, vendor management, or a similar role.
- Strong analytical skills with the ability to interpret data and generate actionable insights.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
- Excellent written and verbal communication skills in English.
- Ability to work effectively in a fast-paced, hybrid work environment.
- Knowledge of real estate technology (PropTech) is a plus.