Deskripsi Pekerjaan
Join Greenly Lifestyle Indonesia as an Operations Area Leader Manager / Supervisor and lead our dynamic F&B outlets to excellence. This pivotal role combines strategic oversight with hands-on management to ensure seamless daily operations, exceptional customer experiences, and consistent quality across all touchpoints. You'll be the driving force behind maintaining rigorous food safety standards, optimizing production workflows, and fostering a culture of operational excellence.
As a key leader in our hospitality team, you'll implement best practices in inventory management, staff training, and process optimization. Your expertise in quality control will guarantee that every product meets our exacting standards while maintaining cost efficiency. This role offers the opportunity to shape operational policies, mentor high-performing teams, and contribute directly to our brand's reputation for excellence in Jakarta's competitive F&B landscape.
Tanggung Jawab
- Oversee daily restaurant operations to ensure adherence to quality, safety, and service standards
- Conduct rigorous inspections of raw materials, production processes, and final products
- Implement and maintain food safety protocols (HACCP) and hygiene regulations
- Manage staff performance through training, scheduling, and performance evaluations
- Optimize operational workflows to enhance efficiency and reduce waste
- Monitor inventory levels and coordinate supply chain logistics
- Resolve customer complaints and implement service recovery procedures
- Analyze operational metrics to identify improvement opportunities
Kualifikasi
- Minimum 3 years of experience in restaurant/F&B operations management
- Proven track record in team leadership and staff development
- Certification in food safety management (HACCP/ServSafe)
- Strong knowledge of Indonesian health and safety regulations
- Excellent problem-solving and decision-making abilities
- Advanced proficiency in inventory management systems
- Exceptional communication and interpersonal skills
- Ability to work in high-pressure, fast-paced environments