Deskripsi Pekerjaan
Are you organized, detail-oriented, and looking to build a career in a fast-paced retail operations environment? Presto Drycleaners, a leader in garment care, is looking for a dedicated Operations Assistant to join our team in the Central Region. In this role, you will be the backbone of our daily operations, ensuring that every garment receives the highest standard of care while keeping our workflows running seamlessly.
We are looking for someone who takes pride in quality control and enjoys solving day-to-day logistics challenges. If you thrive in an environment where precision matters and enjoy communicating with customers to provide an exceptional service experience, we want to hear from you. You will work closely with our production and service teams to maintain the excellence our brand is known for.
Tanggung Jawab
- Perform rigorous quality control checks and garment inspections to ensure items meet our high standards.
- Manage daily workflow operations to ensure timely processing and turnaround of customer orders.
- Coordinate order logistics between production, front-of-house, and delivery teams.
- Resolve operational bottlenecks and troubleshoot customer order discrepancies efficiently.
- Provide prompt and professional communication to customers regarding order status and special requests.
- Execute administrative tasks including inventory logging, report generation, and data entry.
- Maintain a clean, organized, and safe working environment within the production facility.
Kualifikasi
- Minimum GCE 'O' Level or equivalent professional certification.
- Previous experience in retail operations, laundry services, or logistics is highly advantageous.
- Strong attention to detail with an eagle eye for spotting garment defects or fabric issues.
- Excellent communication skills with a customer-first mindset.
- Proficiency in basic computer applications for administrative reporting.
- Ability to multitask in a dynamic, fast-moving retail environment.
- A proactive team player who is comfortable working independently when required.