Deskripsi Pekerjaan
Join Flokq's dynamic operations team as an Operations Associate/Senior Associate and become the backbone of our real estate services. In this critical role, you'll drive seamless execution across operational workflows, ensuring efficient coordination between clients, stakeholders, and internal teams. Your responsibilities will span property management processes, customer relationship management, and operational excellence initiatives. This position requires exceptional organizational skills and fluency in English to support our growing international clientele. You'll be instrumental in optimizing processes, resolving operational challenges, and maintaining Flokq's reputation for reliability in the Indonesian real estate market. If you thrive in fast-paced environments and are passionate about delivering exceptional service, this role offers a unique opportunity to grow your career while making tangible contributions to our success.
Tanggung Jawab
- Support daily operational execution across property transactions and client services
- Coordinate with internal teams and external stakeholders to ensure smooth workflow
- Manage customer inquiries and resolve issues promptly with professionalism
- Monitor operational metrics and identify process improvement opportunities
- Assist in property listing management and documentation accuracy
- Collaborate with senior staff on strategic operational initiatives
- Maintain comprehensive records of transactions and communications
Kualifikasi
- Bachelor's degree in Business Administration, Real Estate, or related field
- Minimum 1-3 years experience in operations, coordination, or real estate support
- Fluent English communication skills (written and verbal) - mandatory
- Proficiency in MS Office Suite and property management software
- Strong problem-solving and time-management abilities
- Detail-oriented with excellent organizational skills
- Ability to work independently and collaboratively in a team environment