Deskripsi Pekerjaan
Cloudstaff, recognized as the #1 workplace everywhere, is seeking a motivated Operations Business Analyst I to join our dynamic team in Ortigas. As an Operations Business Analyst, you will play a crucial role in analyzing operational processes, identifying opportunities for improvement, and supporting decision-making with data-driven insights. You will work closely with various departments to streamline workflows, enhance efficiency, and drive business success.
This role is ideal for someone with strong analytical skills, a keen eye for detail, and a passion for continuous improvement. You will be responsible for gathering and documenting requirements, performing data analysis, creating reports, and collaborating with stakeholders to implement effective solutions.
At Cloudstaff, we foster a collaborative and innovative environment where your contributions are valued. This is a work-from-office position, offering you the chance to be part of a vibrant team in the heart of Ortigas.
If you are ready to take the next step in your career and make a significant impact, we want to hear from you!
Tanggung Jawab
- Analyze operational data to identify trends, inefficiencies, and areas for improvement.
- Collaborate with cross-functional teams to gather business requirements and document processes.
- Develop and maintain reports, dashboards, and performance metrics for management review.
- Assist in the implementation of process improvements and track their effectiveness.
- Support project management activities, including timeline tracking and stakeholder communication.
- Conduct interviews and workshops with stakeholders to understand needs and pain points.
- Prepare and present analytical findings, recommendations, and business cases to leadership.
Kualifikasi
- Bachelor's degree in Business Administration, Information Technology, or a related field.
- 0–2 years of experience in business analysis, operations, or a similar role.
- Strong analytical and problem-solving skills with attention to detail.
- Proficient in Microsoft Office Suite (Excel, PowerPoint, Word).
- Excellent written and verbal communication skills.
- Ability to work independently and collaboratively in a team environment.
- Knowledge of process improvement methodologies (e.g., Lean, Six Sigma) is a plus.
- Experience with data analysis tools (e.g., SQL, Power BI) is an advantage.