Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for operational excellence? PT Swarna Kanaka Parigraha is seeking a dedicated Operations Coordinator (Housekeeping) to join our team in Semarang. In this pivotal role, you will be the backbone of our facility maintenance, ensuring that our mall environment meets the highest standards of cleanliness, safety, and aesthetic appeal for all visitors.
As an Operations Coordinator, you will bridge the gap between management, internal housekeeping teams, and external service vendors. We are looking for a proactive leader who can manage manpower schedules, monitor supply inventory, and execute quality control inspections with precision. If you thrive in a fast-paced environment and take pride in maintaining world-class facilities, we invite you to apply.
Tanggung Jawab
- Develop and manage daily housekeeping schedules to ensure comprehensive coverage across all mall zones.
- Supervise and mentor on-site housekeeping personnel to ensure adherence to standard operating procedures (SOPs).
- Coordinate and monitor the performance of third-party cleaning vendors to ensure contract compliance.
- Conduct regular walkthroughs and facility audits to maintain rigorous cleanliness and safety standards.
- Manage inventory levels of cleaning equipment and supplies, ensuring cost-efficiency and availability.
- Handle and resolve operational issues or maintenance requests promptly to minimize guest disruption.
- Prepare regular reports on facility status and performance metrics for management review.
Kualifikasi
- Minimum Diploma degree in Hospitality Management, Facilities Management, or a related field.
- Proven experience as a Housekeeping Supervisor, Operations Coordinator, or in a similar facility management role.
- Strong understanding of cleaning techniques, chemical safety, and industrial equipment usage.
- Excellent leadership, communication, and interpersonal skills to manage diverse teams.
- Proficiency in Microsoft Office Suite (Excel, Word) for reporting purposes.
- Strong analytical mindset with the ability to troubleshoot operational challenges.
- Willingness to work flexible hours, including weekends and public holidays as required by mall operations.