Deskripsi Pekerjaan
Are you a highly organized and detail-oriented individual with a passion for streamlining sales processes? JointHire is seeking a proactive Operations Executive (Sales Coordination) to join our dynamic team in Singapore's Central Region. In this pivotal role, you will be the backbone of our sales operations, ensuring a seamless flow from initial inquiry to successful delivery.
At JointHire, we pride ourselves on connecting top talent with leading companies. As our Operations Executive, you will play a crucial part in our internal operations, directly impacting our efficiency and customer satisfaction. You will manage and oversee the entire sales administration cycle, collaborating closely with our sales team and various stakeholders to ensure all processes, from quotation to invoicing, are executed flawlessly.
If you thrive in a fast-paced environment, possess excellent communication skills, and are adept at managing multiple priorities with precision, then this is the perfect opportunity for you to contribute significantly to our growth. Join us and become an integral part of a company that values operational excellence and innovative solutions.
Tanggung Jawab
- Manage the end-to-end sales order process, including accurate quotation generation, order processing, and invoicing.
- Coordinate closely with the sales team to ensure timely and efficient processing of sales requests and inquiries.
- Arrange and monitor delivery schedules, liaising with logistics partners and internal teams to ensure prompt and accurate product/service delivery.
- Maintain and update customer records, sales data, and order statuses within the CRM/ERP system.
- Prepare sales reports, analyze sales data, and identify areas for process improvement to enhance operational efficiency.
- Handle customer queries and provide administrative support related to sales orders, deliveries, and post-sales coordination.
- Assist in the preparation of sales presentations, proposals, and other necessary sales documentation.
- Ensure compliance with company policies and procedures related to sales operations and data management.
Kualifikasi
- Diploma or Bachelor's degree in Business Administration, Supply Chain Management, Logistics, or a related field.
- Minimum of 2-3 years of proven experience in sales support, operations coordination, or a similar administrative role.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with CRM or ERP systems (e.g., Salesforce, SAP).
- Strong organizational skills with exceptional attention to detail and accuracy.
- Excellent verbal and written communication skills, with the ability to interact effectively with internal teams and external stakeholders.
- Ability to work independently, prioritize tasks, and manage time effectively in a fast-paced environment.
- Proactive problem-solver with a strong customer service orientation.
- A team player with a positive attitude and a commitment to achieving operational excellence.