Deskripsi Pekerjaan
Are you looking to kickstart your career in the vibrant hospitality industry of Bali? Bahana Guest House is currently seeking a highly motivated and detail-oriented Operations Intern to join our dynamic team in Denpasar. This role offers a unique, hands-on opportunity to gain professional experience in day-to-day villa and guest house operations.
As an intern, you will play a vital role in ensuring our guests have a memorable experience while learning the ins and outs of hospitality management. You will work closely with our experienced staff to streamline administrative tasks, coordinate guest services, and uphold our high standards of excellence. This is the perfect environment for a student or fresh graduate eager to develop real-world operational skills in one of the world’s most popular tourism destinations.
You will gain exposure to property management, customer communication, and service efficiency. If you are a proactive learner with a passion for tourism, we invite you to grow with us.
Tanggung Jawab
- Assist in daily villa operational workflows and guest house facility maintenance.
- Handle check-in and check-out procedures to ensure seamless guest arrival and departure.
- Respond to guest inquiries and provide local recommendations, demonstrating excellent hospitality standards.
- Coordinate with housekeeping and maintenance teams to ensure rooms meet cleanliness and safety standards.
- Manage administrative documentation related to reservations and guest records.
- Monitor inventory levels for guest amenities and operational supplies.
- Support the management team in resolving operational issues promptly to maintain service quality.
Kualifikasi
- Currently pursuing a degree or diploma in Hospitality, Tourism, Business Management, or a related field.
- Strong command of English, both verbal and written, to communicate effectively with international guests.
- Basic knowledge of hospitality operations and a genuine interest in the tourism sector.
- Strong interpersonal skills with a friendly, welcoming, and professional demeanor.
- Ability to multitask and work effectively in a fast-paced guest-facing environment.
- Proficiency in basic computer applications (Microsoft Office or Google Workspace).
- Willingness to learn and adapt to the unique operational needs of a boutique guest house.