Deskripsi Pekerjaan
Join Synergy Dining Group as an Operations Manager and become the backbone of our dynamic restaurant operations. This pivotal role requires a strategic thinker with a passion for excellence in hospitality. You will drive operational efficiency by implementing robust documentation systems, ensuring regulatory compliance, and maintaining rigorous service quality standards. Your expertise in staff scheduling, inventory management, and cost control will directly impact our guest experience and profitability. If you thrive in fast-paced environments and possess a proven ability to optimize workflows while upholding exceptional service standards, we invite you to lead our operational excellence initiatives.
Tanggung Jawab
- Oversee daily restaurant operations to ensure seamless service delivery
- Develop and maintain comprehensive documentation systems for operational procedures
- Implement and monitor compliance with health, safety, and regulatory standards
- Optimize staff scheduling to maximize efficiency and coverage
- Manage inventory control systems to minimize waste and reduce costs
- Monitor service quality metrics and implement corrective actions
- Analyze operational data to identify improvement opportunities
- Coordinate cross-functional teams to resolve operational challenges
Kualifikasi
- Bachelor's degree in Hospitality Management, Business Administration, or related field
- Minimum 3 years' experience in restaurant operations management
- Proficiency in inventory management and cost control systems
- Strong knowledge of HACCP and food safety regulations
- Advanced proficiency in MS Office Suite and POS systems
- Exceptional problem-solving and decision-making abilities
- Proven experience in staff training and development
- Excellent communication and stakeholder management skills