Deskripsi Pekerjaan
Join our dynamic team as an Operations Manager for a premium sports club in Jakarta! We're seeking a highly organized and energetic professional to lead daily operations and deliver exceptional member experiences. In this pivotal role, you'll oversee facility management, staff coordination, and service excellence while maintaining our club's prestigious reputation. You'll implement strategic operational protocols, optimize resource allocation, and ensure seamless day-to-day activities that enhance member satisfaction. This position offers the opportunity to shape operational excellence in a fast-paced luxury environment, driving both team performance and business growth.
Tanggung Jawab
- Manage daily operations of premium sports club facilities and services
- Lead, train, and supervise staff to maintain high service standards
- Develop and implement operational policies and procedures
- Monitor inventory, maintenance, and facility safety protocols
- Coordinate member engagement programs and resolve service issues
- Analyze operational data to identify improvement opportunities
- Collaborate with departments to ensure cohesive service delivery
Kualifikasi
- Bachelor's degree in Business Administration, Sports Management, or related field
- Minimum 3 years experience in operations or hospitality management
- Proven leadership and team management skills
- Strong problem-solving and decision-making abilities
- Excellent communication and interpersonal skills
- Knowledge of sports club operations and member management systems
- Proficiency in operational software and Microsoft Office Suite