Deskripsi Pekerjaan
Join Alorica's dynamic team as an Operations Manager in Makati City and drive excellence in our manufacturing, transport, and logistics operations. In this pivotal role, you'll champion operational standards, optimize workflows, and cultivate a culture of continuous improvement. You'll lead cross-functional teams to achieve performance targets while fostering collaboration, accountability, and innovation. This position offers the opportunity to shape operational strategies, implement best practices, and contribute directly to Alorica's mission of delivering exceptional service. If you're a results-driven leader passionate about operational excellence, we invite you to apply and make a significant impact in our Makati headquarters.
Tanggung Jawab
- Oversee daily operations to ensure efficiency, quality, and compliance with industry standards
- Develop and implement performance metrics to monitor team productivity and operational KPIs
- Lead and mentor cross-functional teams to foster collaboration and professional growth
- Identify process improvement opportunities and implement corrective actions
- Coordinate with stakeholders to align operational objectives with business goals
- Analyze operational data to drive data-driven decision-making
- Ensure resource optimization and cost-effective operational practices
Kualifikasi
- Bachelor's degree in Business Administration, Operations Management, or related field
- Minimum 3-5 years of experience in operations management
- Proven track record in team leadership and performance optimization
- Strong analytical skills with proficiency in operational metrics and reporting
- Excellent problem-solving abilities and decision-making skills
- Experience in manufacturing, transport, or logistics environments preferred
- Exceptional communication and interpersonal skills
- Ability to thrive in fast-paced, deadline-driven environments