Deskripsi Pekerjaan
Lead the Future of Product Data and Creative Design
iSupport Worldwide is seeking a strategic and results-driven Operations Manager – Product Data and Creative Design to join our leadership team in Ortigas. In this critical role, you will bridge the gap between data integrity and creative vision, driving the operational strategies that power our global client solutions.
You will be responsible for overseeing the complete lifecycle of product data management while guiding our creative design team to deliver World-class assets that drive market impact. This role is ideal for a seasoned leader who excels at optimizing workflows, mentoring diverse teams, and achieving measurable operational excellence.
At iSupport Worldwide, we foster a culture of innovation, collaboration, and results. You will work closely with cross-functional departments—including IT, Marketing, and Sales—to align data strategies and creative output with ambitious business objectives. If you are passionate about using data and design to drive business growth, this is your opportunity to make a significant impact.
Take the next step in your career and help shape the future of our operational framework. Apply today!
Tanggung Jawab
- Lead, mentor, and manage the Product Data and Creative Design teams to ensure peak performance and professional development.
- Oversee the accuracy, consistency, and timely delivery of product data across all internal and external platforms.
- Develop and implement streamlined operational workflows to enhance efficiency, reduce bottlenecks, and accelerate time-to-market.
- Collaborate with IT, Marketing, and Sales leadership to align data strategies and creative assets with organizational goals.
- Establish, monitor, and report on KPIs for data quality, creative output, and process optimization.
- Manage resource allocation, project prioritization, and capacity planning to meet strategic deadlines.
- Ensure strict adherence to data governance standards and brand guidelines across all product information and creative materials.
- Identify and integrate new technologies and tools to continuously improve team productivity and operational outcomes.
Kualifikasi
- Bachelor’s degree in Business Administration, Information Technology, Marketing, or a related field.
- Minimum of 5 years of proven experience in Operations Management, ideally within the ICT, BPO, or creative services industry.
- Strong experience with Product Data Management (PIM, ERP) and creative design workflows.
- Demonstrated leadership experience managing mid-to-large sized teams.
- Excellent analytical, strategic planning, and problem-solving skills.
- Superior stakeholder management and cross-functional communication abilities.
- Proficiency with Agile methodologies and project management tools (e.g., Jira, Asana).
- Adaptable, resilient, and passionate about driving operational excellence in a fast-paced environment.