Deskripsi Pekerjaan
Join Expglobal Singapore Pte. Ltd. as an Operations Specialist and become a vital part of our dynamic logistics team. This role offers the opportunity to optimize global supply chain operations while ensuring seamless freight forwarding processes. You'll collaborate with cross-functional teams to coordinate complex shipments, manage documentation, and deliver exceptional customer experiences. Our ideal candidate thrives in fast-paced environments and is passionate about streamlining logistics operations. With competitive compensation and career growth opportunities, Expglobal provides a platform for professionals to make significant impacts in the manufacturing and transport sector. If you're ready to leverage your expertise in shipping processes and customer service, we encourage you to apply and contribute to our commitment to operational excellence.
Tanggung Jawab
- Coordinate end-to-end freight forwarding operations across multiple transport modes
- Manage shipping documentation including customs forms, bills of lading, and certificates
- Optimize shipment tracking and delivery timelines to meet client expectations
- Resolve operational issues and provide real-time updates to stakeholders
- Implement process improvements to enhance operational efficiency and cost-effectiveness
- Ensure compliance with international shipping regulations and industry standards
- Build and maintain strong relationships with carriers, clients, and internal teams
Kualifikasi
- Minimum 5 years of hands-on experience in freight forwarding operations
- Comprehensive knowledge of global shipping processes and documentation requirements
- Full professional proficiency in English with excellent written and verbal communication skills
- Proven track record in delivering exceptional customer service in logistics environments
- Strong analytical skills with attention to detail in operational documentation
- Ability to work independently and collaboratively in deadline-driven settings
- Proficiency in logistics management software and Microsoft Office Suite