Deskripsi Pekerjaan
Are you passionate about delivering exceptional hospitality and maintaining a premium environment? We are seeking a dedicated Staff Operasi to join the Lifestyle Capital Club (LCC) team in Jakarta Selatan. In this role, you will be the backbone of our daily operations, ensuring that every member and guest enjoys a seamless, comfortable, and world-class experience.
You will work in a fast-paced lifestyle environment where attention to detail and a friendly demeanor are paramount. The ideal candidate will possess a strong service-oriented mindset and the ability to handle various operational tasks efficiently. If you are looking for a rewarding opportunity to grow your career in the hospitality sector within a premium setting, we encourage you to apply.
Tanggung Jawab
- Oversee and manage the daily front desk operations, including member check-ins and guest arrivals.
- Maintain high standards of cleanliness and organization across the club facilities and common areas.
- Provide personalized and professional customer service to all members and visitors.
- Handle incoming calls and inquiries promptly and accurately.
- Assist in the setup and coordination of club events and daily activities.
- Monitor inventory levels for amenities and report any maintenance requirements.
- Collaborate with the operations team to ensure smooth workflow and service excellence.
Kualifikasi
- High school diploma or vocational degree (SMK) in Hospitality, Tourism, or related field.
- Previous experience in front desk operations or customer service is preferred.
- Excellent command of both English and Bahasa Indonesia.
- Strong interpersonal and communication skills with a positive attitude.
- Ability to work flexible hours, including weekends and public holidays.
- Detail-oriented with the ability to multitask in a busy environment.
- Professional appearance and grooming standards.