Deskripsi Pekerjaan
Join our dynamic team at BINUS Creates as an Operations Staff specializing in Open Enrollment. This critical role ensures seamless administrative operations during peak enrollment periods, supporting prospective students and parents through the application journey. You'll be instrumental in optimizing enrollment workflows, maintaining accurate documentation, and delivering exceptional service experiences that reflect BINUS Creates' commitment to educational excellence. This full-time position offers the opportunity to work within a leading educational foundation in Jakarta, where your organizational skills will directly impact institutional growth and student success.
Tanggung Jawab
- Manage end-to-end open enrollment administrative processes with precision and efficiency
- Coordinate prospective student inquiries and provide detailed program information
- Verify and maintain application documentation in compliance with institutional standards
- Collaborate with academic departments to align enrollment procedures
- Generate and submit enrollment reports for leadership review
- Implement process improvements to enhance applicant experience
- Support cross-functional teams during peak enrollment periods
Kualifikasi
- Minimum D3/S1 degree in Business Administration, Education, or related field
- 1+ years experience in operations or administrative roles
- Proficiency in Microsoft Office Suite and enrollment management systems
- Exceptional communication skills with customer service orientation
- Strong attention to detail and organizational abilities
- Ability to work efficiently under deadline pressure
- Integrity and commitment to data confidentiality