Deskripsi Pekerjaan
Are you a detail-oriented professional looking to elevate your career with a global leader? Insight Enterprises is seeking a dedicated Order Management Specialist - Client Operations Sr to join our dynamic team in Pasig City. This is an exciting opportunity for someone who thrives in a fast-paced environment and is ready to take the next step in their career journey.
As part of our Client Operations team, you will be the backbone of our order lifecycle, ensuring seamless execution, timely delivery, and exceptional service for our clients. We value talent that brings passion to the table and, in return, we provide a clear, structured career growth path with ample opportunities for professional upskilling and swift advancement. If you are ready to soar and make a measurable impact, we want to hear from you!
Tanggung Jawab
- Manage the full lifecycle of customer orders from entry to final delivery, ensuring accuracy and compliance.
- Collaborate cross-functionally with logistics, finance, and sales teams to resolve order discrepancies.
- Monitor and proactively address any bottlenecks in the order management system to maintain high service levels.
- Maintain precise documentation and logs within our ERP system to ensure data integrity.
- Provide timely status updates to stakeholders regarding shipment tracking and order modifications.
- Identify process improvement opportunities to streamline operations and enhance client satisfaction.
- Handle complex order issues with a solution-oriented mindset, maintaining professional communication at all times.
Kualifikasi
- Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.
- At least 2-3 years of experience in Order Management, Client Operations, or a high-volume data entry role.
- Proven ability to work effectively on a night shift schedule.
- Strong proficiency in ERP systems (e.g., SAP, Oracle, or NetSuite) and Microsoft Office Suite.
- Exceptional analytical skills with a keen eye for detail and data accuracy.
- Excellent verbal and written communication skills in English.
- Ability to multitask, prioritize under pressure, and meet strict daily deadlines.