Deskripsi Pekerjaan
Are you an analytical thinker with a passion for hospitality tech and revenue growth? PT. GRAVITY BALI INVEST is seeking a highly skilled OTA Specialist to join our dynamic team in Badung, Bali. In this pivotal role, you will be the engine behind our short-term rental performance, leveraging your expertise in Online Travel Agency (OTA) platforms to maximize occupancy, optimize pricing strategies, and cultivate direct agency partnerships.
As our OTA Specialist, you will oversee the digital storefronts for our property portfolio, ensuring that every listing is not only visible but highly competitive in the vibrant Bali market. You will dive deep into data analytics to monitor market trends, adjust rates dynamically, and implement revenue management tactics that drive profitability. If you thrive in a fast-paced environment and have a proven track record of elevating property performance on platforms like Airbnb, Booking.com, and Expedia, we want to meet you.
Tanggung Jawab
- Manage and maintain property listings across multiple OTA channels (Airbnb, Booking.com, Expedia, Agoda, etc.) to ensure 100% accuracy and maximum exposure.
- Develop and execute dynamic pricing strategies to maximize RevPAR (Revenue Per Available Room) based on market demand and competitor analysis.
- Monitor and analyze daily performance metrics, preparing weekly reports for management with actionable insights for growth.
- Coordinate with internal teams to ensure content, photography, and property descriptions are optimized for conversion and search ranking.
- Build and maintain strong professional relationships with OTA account managers to gain early access to promotional opportunities and algorithm updates.
- Handle channel manager software configurations to ensure seamless inventory synchronization and prevent overbookings.
- Implement proactive review management strategies to maintain high guest satisfaction ratings and Superhost/Preferred Partner statuses.
Kualifikasi
- Minimum 2-3 years of experience as an OTA Specialist, Revenue Manager, or Channel Manager in the hospitality or villa management industry.
- In-depth knowledge of PMS (Property Management Systems) and Channel Manager software (e.g., SiteMinder, Cloudbeds, or Guesty).
- Strong proficiency in data analysis, Excel, and market research tools.
- Deep understanding of the Bali short-term rental market and current tourism trends.
- Excellent command of English, both written and spoken, to handle international OTA communications.
- Ability to thrive in a high-pressure environment with a strong sense of urgency and attention to detail.
- Degree in Hospitality Management, Tourism, Business, or a related field is highly preferred.