Deskripsi Pekerjaan
Join our team as an Outlet Crew Member at Geprekinaja Sitanggal and be part of a dynamic hospitality environment. As a key member of our outlet team, you will play a crucial role in delivering exceptional customer experiences while maintaining the highest standards of service and cleanliness. We are looking for enthusiastic individuals who are passionate about the food and beverage industry and committed to providing outstanding service to our valued customers.
In this role, you will be responsible for executing daily operational tasks according to our standard operating procedures (SOPs), ensuring smooth and efficient outlet operations. Your main focus will be on customer satisfaction, maintaining a clean and organized workspace, and contributing to the overall success of our outlet. This is an excellent opportunity for individuals looking to grow their career in the hospitality sector.
Tanggung Jawab
- Execute daily operational tasks following standard operating procedures (SOPs)
- Provide excellent customer service, including greeting customers, taking orders, and processing payments
- Maintain cleanliness and organization of the outlet area at all times
- Prepare food and beverages according to quality standards
- Handle customer inquiries and resolve any issues promptly
- Assist with inventory management and stock replenishment
- Create and submit daily operational reports
- Collaborate with team members to ensure efficient workflow
Kualifikasi
- High school diploma or equivalent
- Previous experience in food service or hospitality is preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic knowledge of food safety and hygiene standards
- Good physical stamina to stand for extended periods
- Positive attitude and customer-focused mindset
- Ability to work flexible hours, including weekends and holidays