Deskripsi Pekerjaan
Are you a passionate leader with a flair for the F&B industry? Tiga Arya Inggil is looking for a dynamic and results-oriented Outlet Manager to oversee our Kober Mie operations in Jawa Timur. In this role, you will be the heartbeat of the restaurant, responsible for driving operational excellence, ensuring top-tier customer satisfaction, and fostering a high-performing team culture.
We are looking for someone who lives and breathes hospitality. You will manage daily operations, maintain our strict quality and hygiene standards, and execute strategies to grow revenue while optimizing costs. If you are a hands-on manager who thrives in a fast-paced environment and is committed to delivering the best 'Mie' experience in town, we want to meet you.
Tanggung Jawab
- Lead and supervise daily outlet operations to ensure efficiency and excellence in service.
- Maintain strict quality control, food safety, and hygiene standards across the kitchen and front-of-house.
- Manage inventory, stock levels, and supply chain coordination to minimize wastage and maximize profitability.
- Supervise, train, and mentor staff to ensure high standards of performance and customer service.
- Monitor and analyze daily sales reports, P&L, and operational expenses to achieve monthly targets.
- Resolve customer feedback promptly and professionally to ensure a positive brand experience.
- Coordinate with regional management to implement marketing activities and seasonal promotions.
Kualifikasi
- Minimum 2-3 years of proven experience as an Outlet Manager or Restaurant Manager, preferably in a high-traffic fast-casual dining environment.
- Strong understanding of F&B operational workflows, inventory management, and cost control.
- Excellent leadership skills with the ability to motivate and manage diverse teams.
- Proven ability to thrive in a high-pressure, fast-paced environment.
- Strong communication and interpersonal skills in Bahasa Indonesia (and English is a plus).
- Possess a deep understanding of food safety regulations and health compliance (HACCP knowledge is a plus).
- Willingness to work flexible hours, including weekends and public holidays as required by the business.