Deskripsi Pekerjaan
Join Season Confectionary And Bakery as an Outlet Manager at Senai Airport and lead our premium confectionery experience! This dynamic role offers the opportunity to manage a high-traffic retail outlet while delivering exceptional customer service and driving sales growth. You'll oversee daily operations, ensure product quality, and cultivate a positive team environment in a bustling airport setting. As a key brand ambassador, you'll implement merchandising strategies and maintain strict hygiene standards while contributing to our mission of delighting travelers with premium baked goods and confections.
This position is ideal for experienced retail leaders passionate about the food and beverage industry. You'll gain valuable experience in airport retail operations while working with a dedicated team focused on excellence. If you're ready to elevate your career in a fast-paced environment and contribute to a beloved local brand, apply now to become part of Season Confectionary And Bakery's success story at Senai Airport.
Tanggung Jawab
- Oversee daily outlet operations including staff scheduling, training, and performance management
- Ensure exceptional customer service standards and resolve customer inquiries promptly
- Monitor inventory levels, place orders, and manage stock rotation for freshness
- Implement visual merchandising and promotional strategies to drive sales
- Maintain strict hygiene, safety, and quality control standards
- Analyze sales data and implement strategies to achieve monthly targets
- Prepare daily/weekly reports on performance, inventory, and customer feedback
- Coordinate with suppliers and warehouse for seamless operations
Kualifikasi
- Minimum 3 years in retail management or food service leadership role
- Strong team management and staff development skills
- Proven track record in sales target achievement
- Knowledge of food safety regulations and HACCP standards
- Excellent communication and problem-solving abilities
- Proficiency in POS systems and inventory management software
- Ability to work flexible hours including weekends and public holidays
- Experience in high-volume or airport retail environment preferred