Deskripsi Pekerjaan
Join Eat Pizza as we expand our footprint across Indonesia! We're seeking an energetic Outlet Supervisor to lead our front-of-house operations and drive exceptional customer experiences. As a key leader in our dynamic hospitality team, you'll ensure smooth daily operations, maintain service excellence standards, and foster a positive work environment. This role offers growth opportunities within our expanding network, allowing you to develop leadership skills while contributing to our mission of delivering quality dining experiences. If you're passionate about hospitality and thrive in fast-paced settings, we encourage you to apply and grow with us!
Tanggung Jawab
- Oversee daily outlet operations to ensure seamless service delivery
- Lead and train front-of-house staff on service standards and procedures
- Monitor inventory levels and coordinate supply chain logistics
- Implement and maintain food safety and hygiene protocols
- Resolve customer inquiries and elevate service quality
- Analyze sales data and implement operational improvements
- Prepare performance reports for outlet management
- Coordinate with kitchen teams for menu execution
Kualifikasi
- Minimum 2 years supervisory experience in hospitality/food service
- Fluent English communication (verbal and written)
- Strong leadership and team development skills
- Knowledge of Indonesian food safety regulations
- Proficiency in POS systems and inventory management
- Ability to work flexible shifts including weekends/holidays
- Problem-solving mindset with conflict resolution abilities
- High school diploma; hospitality certification preferred