Deskripsi Pekerjaan
Join SBS Transit as a Part-Time Counter Service Staff and become a vital part of our customer service team at Bukit Batok Central. This contract position offers the opportunity to enhance service efficiency during peak hours while delivering exceptional customer experiences. You'll be at the forefront of our operations, assisting commuters with ticketing, inquiries, and transactions while maintaining a welcoming and efficient service environment. Ideal for individuals seeking flexible hours and hands-on customer interaction experience, this role allows you to contribute significantly to Singapore's public transportation ecosystem while developing valuable professional skills. SBS Transit provides comprehensive on-the-job training and a supportive team environment to ensure your success.
Tanggung Jawab
- Provide efficient counter service for ticketing, fare inquiries, and passenger assistance
- Manage high-volume transactions during peak hours with accuracy and speed
- Resolve customer inquiries and complaints professionally
- Maintain cleanliness and organization of the counter area
- Adhere to SBS Transit's service standards and operational procedures
- Collaborate with team members to optimize service flow
- Handle cash transactions and ensure accountability
Kualifikasi
- Excellent communication and interpersonal skills
- Ability to work efficiently in fast-paced environments
- Basic numeracy skills for cash handling
- Prior customer service experience preferred
- Positive attitude with customer-focused mindset
- Ability to stand for extended periods
- Flexibility to work on weekends/public holidays
- Basic computer literacy