Deskripsi Pekerjaan
Are you a natural at making people feel welcome and valued? Our team at Private Advertiser is seeking a Part-Time Guest Relation Officer who embodies the spirit of exceptional hospitality. In this role, you'll be the heart of our guest experience, creating memorable interactions that reflect our commitment to excellence. Your warm personality and proactive approach will ensure every visitor feels seen, heard, and appreciated.
Located in the prestigious Raffles Place district, this position offers the opportunity to work in a dynamic environment where your interpersonal skills shine. You'll be the first point of contact for guests, setting the tone for their entire experience through genuine warmth and professionalism. We believe true hospitality isn't just about service standards—it's about connecting with people authentically. If you thrive in fast-paced settings and take pride in creating positive moments, this role is perfect for you.
Join us to develop your career in Singapore's vibrant hospitality sector while enjoying competitive hourly compensation and a flexible part-time schedule. Apply today to become part of our mission to deliver extraordinary hospitality experiences.
Tanggung Jawab
- Warmly greet and welcome all guests with genuine enthusiasm
- Efficiently manage guest check-in/check-out procedures
- Respond promptly to inquiries and resolve guest concerns
- Coordinate with departments to ensure seamless guest experiences
- Maintain accurate reservation and guest records
- Proactively anticipate guest needs and exceed expectations
- Uphold brand standards in appearance and conduct
Kualifikasi
- Exceptional interpersonal and communication skills
- Previous customer service/hospitality experience preferred
- Strong problem-solving abilities and emotional intelligence
- Ability to multitask in fast-paced environments
- Professional appearance and positive demeanor
- Basic proficiency in hospitality software systems
- Fluency in English; additional languages advantageous