Deskripsi Pekerjaan
Are you looking to kickstart your career in the fast-paced world of digital healthcare? Hello Health Malaysia Sdn Bhd (Hellodoktor.com) is seeking a detail-oriented Partner Onboarding Intern to join our growing team. In this role, you will play a crucial part in integrating healthcare providers onto our digital platform, ensuring they are fully prepared to connect with patients seeking medical advice.
Your day-to-day activities will involve managing the partner setup process, verifying medical credentials, and troubleshooting technical issues to guarantee a seamless user experience for both doctors and patients. If you are passionate about healthcare technology and want to learn the ropes of business operations, this is the perfect opportunity for you.
Tanggung Jawab
- Assist in the end-to-end onboarding process of new healthcare partners (doctors and clinics) onto the Hellodoktor platform.
- Verify partner profiles, medical credentials, and business information to ensure compliance and accuracy.
- Collaborate with internal sales and support teams to address partner queries and resolve technical setup issues.
- Maintain and update partner databases with the latest information and onboarding status.
- Conduct quality assurance checks on partner profiles before they go live.
- Prepare onboarding documentation and guide partners through necessary procedures.
- Support the marketing team by gathering feedback from new partners regarding platform usability.
Kualifikasi
- Currently pursuing a Degree or Diploma in Business, Marketing, Healthcare Management, or related fields.
- Strong attention to detail and high level of accuracy in data entry and verification tasks.
- Excellent verbal and written communication skills in English and Bahasa Malaysia.
- Familiarity with basic computer applications (MS Office, CRM software) is a plus.
- Proactive, self-motivated, and able to work independently in a fast-paced environment.
- A keen interest in the digital healthcare industry and technology solutions.
- Ability to manage time effectively and meet deadlines.