Deskripsi Pekerjaan
Join MCi Career Services as a Patient Service Associate and become an essential part of our healthcare team! In this rewarding role, you'll be the first point of contact for patients, ensuring they receive exceptional service throughout their healthcare journey. Your responsibilities will encompass patient discharge coordination, appointment scheduling, billing assistance, and financial counseling to help patients navigate healthcare costs with confidence.
We're looking for compassionate individuals with strong communication skills who thrive in a fast-paced environment. As a Patient Service Associate, you'll play a crucial role in maintaining patient satisfaction and operational efficiency. The ideal candidate will demonstrate attention to detail, problem-solving abilities, and a commitment to providing outstanding customer service.
This position offers a competitive salary of $1,600 - $2,400 per month, along with opportunities for professional growth and development. If you're passionate about making a difference in patients' lives and possess the skills to excel in a healthcare setting, we encourage you to apply today!
Tanggung Jawab
- Coordinate patient discharges and ensure smooth transition of care
- Schedule and manage patient appointments efficiently
- Assist with billing processes and insurance claims
- Provide financial counseling to patients regarding healthcare costs
- Maintain accurate patient records and documentation
- Respond to patient inquiries with empathy and professionalism
- Collaborate with healthcare teams to ensure optimal patient experience
- Adhere to healthcare regulations and organizational policies
Kualifikasi
- High school diploma or equivalent; college degree preferred
- Previous experience in customer service or healthcare setting
- Strong communication and interpersonal skills
- Ability to handle sensitive patient information with confidentiality
- Basic knowledge of medical terminology and billing processes
- Proficiency in healthcare software and office applications
- Excellent problem-solving and multitasking abilities
- Ability to work effectively in a fast-paced environment