Deskripsi Pekerjaan
Are you passionate about making a tangible difference in the healthcare sector? JobStudio is currently seeking dedicated and compassionate individuals to join several of Singapore's leading healthcare institutions in the Central Region. We have multiple vacancies for Patient Service Associates and Clinic Assistants available on both temporary and permanent tracks.
As the first point of contact for patients, you will play a pivotal role in ensuring a seamless and welcoming experience. This is more than just an administrative job; it is an opportunity to be the face of care, providing essential support to both patients and clinical teams. Whether you are looking to kickstart your career in healthcare or seeking a stable role in a rewarding environment, this position offers great benefits and the chance to grow within a dynamic industry.
The ideal candidate will possess a service-oriented mindset, excellent communication skills, and the ability to thrive in a fast-paced clinical setting. Join us today and contribute to the well-being of the community while building a fulfilling career path in healthcare administration.
Tanggung Jawab
- Manage front-desk operations, including patient registration and verification of documents.
- Schedule and coordinate medical appointments and follow-up consultations efficiently.
- Handle patient enquiries via phone and in-person, providing accurate information and assistance.
- Process billing, insurance claims, and payment collections accurately using healthcare management systems.
- Assist doctors and nurses with basic clinical administrative tasks and patient flow management.
- Maintain and update electronic medical records while ensuring strict patient confidentiality and data privacy.
- Perform daily opening and closing duties of the clinic, including inventory management of front-desk supplies.
- Ensure the waiting area is clean, organized, and provides a comfortable environment for patients.
Kualifikasi
- Minimum GCE 'N', 'O' Levels, A-Levels, or a Diploma in any discipline.
- Strong passion for the healthcare industry and a genuine desire to help others.
- Excellent interpersonal and communication skills in English (multilingualism is a plus).
- Ability to multitask and work effectively under pressure in a high-volume environment.
- Proficiency in basic computer applications such as Microsoft Office.
- Previous experience in customer service, hospitality, or healthcare will be highly regarded.
- A positive attitude, adaptability, and a strong sense of responsibility.
- Willingness to work on shifts or weekends if required by the facility.