Deskripsi Pekerjaan
Are you a relationship-driven professional passionate about financial growth? Hong Leong Bank is seeking a dedicated Personal Banker to join our team in the Sabah region. In this role, you will act as a primary financial advisor, helping our customers navigate their financial journey by offering tailored banking solutions, investment products, and wealth management services.
You will play a pivotal role in growing our retail banking portfolio by identifying customer needs and providing proactive service. We are looking for an ambitious individual who thrives in a fast-paced environment and is committed to delivering exceptional customer experiences that align with Hong Leong Bank’s reputation for excellence.
Tanggung Jawab
- Identify and acquire new customers while managing existing relationships to grow the retail banking portfolio.
- Provide expert advice on a wide range of financial products, including loans, credit cards, savings, and investment accounts.
- Conduct professional financial needs analysis to recommend the best-fit solutions for individual clients.
- Ensure compliance with banking regulations, operational policies, and internal audit requirements.
- Achieve individual and branch sales targets through proactive customer engagement and outreach activities.
- Coordinate with internal departments to facilitate seamless service delivery and cross-selling opportunities.
- Maintain high standards of professionalism and integrity in all customer interactions.
Kualifikasi
- Bachelor’s Degree in Finance, Business, Economics, or a related field.
- Minimum 1-2 years of experience in retail banking, sales, or financial services.
- Strong understanding of financial products and local banking regulations.
- Excellent communication, interpersonal, and negotiation skills.
- Ability to work under pressure and meet ambitious sales performance targets.
- Possession of relevant certifications (e.g., PCE, CEILLI, FIMM) is highly advantageous.
- Fluency in English and Malay; ability to speak local dialects in the Sabah region is a significant plus.