Deskripsi Pekerjaan
Join ISTA Personnel Solutions as a Prior Authorization Specialist and launch your career in healthcare customer service with an exclusive ₱21,000 sign-on bonus! This critical role bridges the gap between patients, healthcare providers, and insurance companies to ensure seamless access to medical services. You'll navigate complex healthcare systems, verify insurance coverage, and process prior authorization requests while maintaining exceptional patient communication. Perfect for detail-oriented professionals passionate about healthcare access, this position offers competitive compensation, comprehensive training, and the opportunity to make a tangible impact on patient care outcomes in a dynamic Makati-based environment.
Tanggung Jawab
- Review and process prior authorization requests for medical services and procedures
- Communicate with healthcare providers, insurance companies, and patients regarding authorization status
- Verify patient eligibility and insurance coverage details
- Maintain accurate documentation of all authorization processes and communications
- Collaborate with medical teams to resolve discrepancies in authorization requests
- Stay updated on healthcare policies, insurance regulations, and procedural requirements
- Provide exceptional customer service while managing sensitive healthcare information
Kualifikasi
- High school diploma or equivalent; college degree preferred
- 1+ years of experience in customer service, healthcare administration, or insurance processing
- Strong attention to detail and accuracy in documentation
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office and healthcare software systems
- Ability to multitask and prioritize in a fast-paced environment
- Basic knowledge of medical terminology and healthcare processes
- Passion for helping patients navigate healthcare systems