Deskripsi Pekerjaan
Become a key part of our retail team as a Product Consultant at Samsung Store locations across Jawa Barat, including Bogor, Bintaro, Bekasi, and Karawang. In this dynamic role, you'll be the face of Samsung, providing expert guidance to customers as they explore our latest products and innovations.
As a Product Consultant, you'll manage the daily operations of our authorized Samsung store, ensuring exceptional customer satisfaction and implementing effective retail strategies. Your deep knowledge of Samsung's product ecosystem will help customers make informed decisions, while your sales skills will drive revenue growth and enhance the shopping experience.
We're looking for passionate individuals who thrive in a fast-paced retail environment and are eager to represent one of the world's leading technology brands. If you have a strong customer service orientation and a knack for explaining complex technology in simple terms, this could be the perfect opportunity to advance your career in retail.
Tanggung Jawab
- Provide expert product knowledge and guidance to customers regarding Samsung's full range of products
- Manage daily store operations to ensure smooth functioning and exceptional customer experience
- Implement effective retail strategies to drive sales and achieve performance targets
- Maintain high levels of customer satisfaction through personalized service and problem resolution
- Collaborate with team members to create a positive and productive work environment
- Stay updated on Samsung's latest products, features, and promotions
- Handle customer inquiries, complaints, and feedback professionally
- Assist with inventory management and visual merchandising to maintain store presentation standards
Kualifikasi
- High school diploma or equivalent; bachelor's degree in business, marketing, or related field preferred
- Previous experience in retail sales or customer service role, preferably in electronics or technology
- Strong knowledge of Samsung products and technology ecosystem
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Basic understanding of sales techniques and retail operations
- Proficiency in using point-of-sale systems and basic computer applications
- Positive attitude with a customer-first mindset