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Engineering 🏢 Full Time ⭐️ Terverifikasi

Product Support Engineer – Electric Motor & Automation

Himalaya Everest Jaya
Jakarta Barat, Jakarta Raya
Estimasi Gaji
Rp 5.000.000 – Rp 8.000.000
Terbaru
Live Update
29 Juni 2026
Batas Akhir
29 Jun 2027

Deskripsi Pekerjaan

Are you passionate about electrical machinery and automation systems? Himalaya Everest Jaya is seeking a skilled Product Support Engineer to join our dynamic team in Jakarta Barat. In this role, you will play a critical part in ensuring the optimal performance of our electric motor products by conducting thorough condition assessments and providing expert technical diagnostics to our clients.

As a Product Support Engineer, you will bridge the gap between our technical products and end-users. You will be responsible for troubleshooting complex mechanical and electrical issues, providing on-site or remote support, and ensuring customer satisfaction. We are looking for a detail-oriented professional who thrives in a technical environment and enjoys solving real-world engineering challenges.

Tanggung Jawab

  • Conduct comprehensive condition assessments and diagnostics on various electric motor models.
  • Troubleshoot electrical and mechanical faults to minimize downtime for clients.
  • Provide technical assistance and guidance to customers regarding product usage and maintenance.
  • Perform on-site visits and field inspections when necessary.
  • Document technical findings, case studies, and service reports accurately.
  • Collaborate with the engineering team to provide feedback on product improvements based on support experience.
  • Ensure all safety protocols and standards are followed during diagnostics and repairs.

Kualifikasi

  • Diploma or Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or related technical field.
  • Proven experience in product support, technical service, or a related role within the automation or motor industry.
  • Strong understanding of electric motor principles, electrical schematics, and mechanical systems.
  • Excellent problem-solving skills with the ability to diagnose complex issues quickly.
  • Effective communication skills, both verbal and written, to explain technical concepts to non-technical clients.
  • Willingness to travel to client sites as required.
  • Valid Indonesian driving license is an advantage.

Keahlian yang Dibutuhkan

Electrical Engineering Mechanical Diagnostics Automation Troubleshooting Electric Motors Technical Support Motor Diagnostics Customer Service

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