Deskripsi Pekerjaan
Are you a bilingual professional with a passion for education and student success? Kunkwan is seeking a highly organized and motivated Program Coordinator to join our dynamic team in Jakarta Selatan. In this role, you will serve as a vital bridge between our programs and our students, ensuring seamless administrative support and high-quality educational experiences.
The ideal candidate is fluent in Mandarin and Indonesian, capable of managing complex schedules, and committed to providing excellent service in a fast-paced environment. Whether you are facilitating communication or coordinating program logistics, your work will directly impact the growth and learning journey of our students.
We offer a modern, hybrid working environment where innovation meets education. If you are detail-oriented, tech-savvy, and ready to take the next step in your career with a forward-thinking education provider, we want to hear from you!
Tanggung Jawab
- Manage day-to-day coordination of student programs, ensuring timely execution of academic activities.
- Act as the primary point of contact for Mandarin-speaking students and stakeholders regarding inquiries and support.
- Maintain accurate student records, progress reports, and administrative documentation using our internal CRM.
- Collaborate with teaching staff to ensure curriculum delivery aligns with program schedules and goals.
- Organize and facilitate student orientation sessions, workshops, and program events.
- Monitor student feedback and implement proactive solutions to enhance program satisfaction and retention.
- Assist in preparing operational reports and analyzing program performance metrics for management.
Kualifikasi
- Bachelor’s degree in Education, Business Administration, Communication, or a related field.
- Professional fluency in both Mandarin (written and spoken) and Indonesian is mandatory.
- Proven experience in administrative coordination, customer support, or educational program management.
- Excellent communication skills with the ability to bridge cultural and linguistic gaps effectively.
- Proficiency in Microsoft Office Suite (Word, Excel) and Google Workspace.
- Strong problem-solving skills and the ability to multitask in a remote or hybrid work setting.
- High level of integrity, professional maturity, and a proactive service-oriented mindset.