Deskripsi Pekerjaan
Join McDonald's prestigious Perantis SLDN program at KB Mall and launch your career in the dynamic hospitality industry! This comprehensive trainee initiative offers hands-on experience in restaurant operations, customer service excellence, and team leadership development. As a trainee, you'll gain invaluable skills in food preparation, inventory management, and quality control while working alongside industry experts in a fast-paced environment. McDonald's provides structured training modules, mentorship opportunities, and career advancement pathways for high-performing candidates. Ideal for fresh graduates or career changers passionate about service excellence, this program combines practical learning with professional growth in Malaysia's leading QSR brand. Develop transferable skills in operations, communication, and problem-solving while building a strong foundation for long-term success in the global hospitality sector.
Tanggung Jawab
- Execute daily restaurant operations including food preparation, cooking, and service standards
- Maintain cleanliness and hygiene according to McDonald's HACCP protocols
- Deliver exceptional customer service and resolve guest inquiries promptly
- Assist in inventory management, stock rotation, and waste reduction
- Collaborate with cross-functional teams to ensure seamless workflow
- Adhere to safety regulations and emergency procedures
- Participate in training sessions and skill development workshops
- Support promotional campaigns and seasonal menu launches
Kualifikasi
- SPM/STPM or equivalent qualification (fresh graduates encouraged)
- Strong communication and interpersonal skills in Bahasa Malaysia
- Basic computer literacy for POS systems and inventory tracking
- Ability to work flexible hours including weekends and public holidays
- Passion for hospitality and customer service excellence
- Team-oriented mindset with problem-solving abilities
- Physical stamina for standing and fast-paced tasks
- Clean criminal record and valid health certificate