Deskripsi Pekerjaan
Join WonderMind, an innovative educational platform, as we expand our team in Jakarta Raya. We're seeking a dynamic Progress Advisor to drive student success through personalized guidance and strategic course re-selling. In this pivotal role, you'll transform educational journeys by tracking student progress, identifying learning gaps, and recommending targeted courses that accelerate achievement.
As a Progress Advisor, you'll become the trusted partner for students navigating their educational paths. Your expertise will directly impact retention rates and revenue growth by aligning student aspirations with our premium course offerings. This position combines educational counseling with sales excellence in a mission-driven environment where every interaction fuels lifelong learning.
WonderMind offers a collaborative culture that values professional growth and innovation. You'll receive comprehensive training on our course catalog, student engagement methodologies, and sales strategies. If you're passionate about education and driven by helping others succeed, this role offers unparalleled opportunities to make a measurable impact while advancing your career in the EdTech sector.
Tanggung Jawab
- Monitor student progress across courses using analytics tools to identify learning obstacles and success opportunities
- Develop personalized academic improvement plans by recommending course upgrades and supplementary materials
- Execute strategic re-selling initiatives by analyzing student performance data and suggesting advanced courses
- Build and maintain strong student relationships through regular progress reviews and achievement celebrations
- Collaborate with curriculum specialists to provide feedback on course content and student needs
- Exceed monthly sales targets by effectively promoting relevant course upgrades to existing students
- Document student interactions and progress in CRM systems to ensure continuity of support
Kualifikasi
- Bachelor's degree in Education, Business, Marketing, or related field (or equivalent professional experience)
- Minimum 2 years experience in sales, customer success, or educational advisory roles
- Proven track record of meeting or exceeding sales targets in education or service industries
- Exceptional communication skills with ability to explain complex concepts clearly
- Proficiency in CRM platforms and student progress tracking software
- Strong analytical skills to interpret student performance data and recommend solutions
- Self-motivated with ability to work independently while collaborating with cross-functional teams
- Fluency in Bahasa Indonesia and English (verbal and written)