Deskripsi Pekerjaan
Exitra Sdn Bhd is a leading Malaysian ICT solutions provider known for delivering high-quality, scalable technology solutions. Located strategically in Taman Tun Dr Ismail, Kuala Lumpur, we pride ourselves on fostering a culture of innovation and high performance. We are currently inviting applications for the role of Project Lead, Operations & Projects to strengthen our operational backbone and drive our project portfolio to success.
As the Project Lead, you will be the central coordinator for all project-related activities. Your days will be spent orchestrating project schedules utilizing robust project management tools, tracking progress against milestones, and managing the artefacts that guide our project lifecycle. A key aspect of this role is stakeholder communication; you will facilitate meetings, produce status reports, and manage expectations seamlessly across internal and external parties. This role requires a professional who can anticipate bottlenecks, manage risks proactively, and ensure that documentation is precise and accessible. Your efforts will directly contribute to the increased efficiency, profitability, and client satisfaction of our operations.
What's in it for you?
- Lead high-visibility projects that make a real impact.
- Work in a collaborative environment that values your input.
- Enjoy a competitive salary package with growth potential.
- Be part of a company that invests in your professional development.
Tanggung Jawab
- Coordinate and track project progress across multiple IT initiatives, ensuring milestones are met on time and within budget.
- Manage comprehensive project documentation including charters, schedules, risk registers, and status reports.
- Act as the primary liaison between technical teams, clients, and executive stakeholders to ensure clear communication.
- Identify, assess, and mitigate project risks and issues, escalating critical blockers as needed.
- Facilitate project ceremonies including stand-ups, sprint planning, and retrospectives.
- Assist in resource planning, procurement, and vendor management for project requirements.
- Monitor operational KPIs and assist in developing strategies to improve efficiency.
Kualifikasi
- Bachelor's degree in Information Technology, Business Administration, or a related field.
- Minimum of 4 years of experience in project management within the IT industry.
- Proven track record of managing and delivering complex IT projects.
- Strong proficiency in project management tools (e.g., JIRA, Asana, MS Project, Trello).
- Excellent written and verbal communication skills in English.
- PMP, PRINCE2, or Agile/Scrum Master certification is highly preferred.
- Strong analytical, organizational, and problem-solving skills.
- Ability to manage multiple priorities and work effectively in a team environment.