Deskripsi Pekerjaan
Join Peak Outsourcing, Inc. as a strategic Project Manager (Client Facing) and drive transformative sales and marketing initiatives within the dynamic BPO industry. This pivotal role requires a proactive leader capable of orchestrating end-to-end project lifecycles, from conceptualization to successful delivery. You'll collaborate directly with clients to understand their unique business objectives, translating them into actionable plans that maximize ROI and foster long-term partnerships. Your expertise in agile methodologies, stakeholder management, and cross-functional coordination will ensure projects exceed expectations while maintaining strict budget and timeline adherence.
In this client-facing position, you'll serve as the primary point of contact, providing transparent communication, risk mitigation strategies, and performance analytics to maintain client satisfaction. The ideal candidate thrives in fast-paced environments, leveraging data-driven insights to optimize marketing campaigns and sales funnels. If you possess a passion for delivering exceptional results in the BPO sector and excel at balancing client needs with operational efficiency, we invite you to contribute to our innovative team.
Tanggung Jawab
- Develop and execute comprehensive sales and marketing strategies tailored for BPO clients
- Lead cross-functional teams to ensure project milestones are met within budget and timeline
- Manage client relationships through regular communication, progress updates, and feedback sessions
- Monitor KPIs and project performance, implementing corrective actions when necessary
- Facilitate stakeholder alignment across departments to ensure cohesive project execution
- Prepare detailed project documentation including scope, timelines, and resource allocation
- Identify and mitigate project risks while maintaining compliance with industry standards
Kualifikasi
- Bachelor's degree in Business Administration, Marketing, or related field
- Minimum 3 years of project management experience in BPO or sales/marketing environments
- Proven track record of managing client-facing projects with measurable ROI
- Strong proficiency in project management tools (e.g., Asana, Jira, Trello)
- Excellent communication and negotiation skills with diverse stakeholders
- Ability to work under pressure and adapt to changing project requirements
- Certification in Agile/Scrum methodologies preferred