Deskripsi Pekerjaan
Join HR Primo Management Services as a QA Digital Operations Specialist and play a pivotal role in maintaining operational excellence across our branch network. In this dynamic position, you'll leverage your technical expertise to monitor CCTV systems ensuring comprehensive branch compliance with security protocols. Your vigilant surveillance will help detect and report suspicious activities, directly contributing to fraud prevention and asset protection. This role offers the opportunity to collaborate with cross-functional teams to implement continuous improvement initiatives, analyze operational data trends, and develop actionable insights that enhance service quality. As a key guardian of our digital infrastructure, you'll maintain detailed incident logs, conduct regular system audits, and ensure all security measures align with industry best practices. If you're passionate about technology-driven security solutions and thrive in fast-paced environments, this position offers a rewarding career path in digital operations management.
Tanggung Jawab
- Monitor CCTV operations 24/7 to ensure branch compliance with security protocols
- Identify and report suspicious activities, fraud risks, and operational anomalies
- Conduct regular system audits and performance assessments of digital security infrastructure
- Maintain detailed incident logs and generate compliance reports for management review
- Collaborate with security teams to implement corrective actions and preventive measures
- Analyze operational data trends to recommend process improvements
- Train staff on security protocols and digital operation best practices
Kualifikasi
- Bachelor's degree in IT, Security Management, or related field
- 2+ years of experience in CCTV monitoring or digital operations
- Strong knowledge of security compliance frameworks and branch operations
- Proficient in CCTV system management and incident reporting tools
- Excellent analytical skills with attention to detail
- Ability to work independently in a high-surveillance environment
- Valid security clearance or willingness to obtain one