Deskripsi Pekerjaan
Join Global Officium as a QAIT Inspector Head and become a cornerstone of our operational excellence. This critical leadership role ensures all branches maintain strict adherence to company standards, policies, and procedures across our hospitality network. You will drive quality assurance initiatives, conduct comprehensive inspections, and implement corrective actions that elevate service delivery and operational efficiency. This position offers the opportunity to shape compliance frameworks while mentoring teams to achieve consistent performance. With competitive compensation and the chance to make tangible impact, this role is ideal for a detail-oriented professional passionate upholding industry best practices.
Tanggung Jawab
- Conduct systematic branch inspections to verify compliance with operational standards
- Develop and implement quality assurance protocols and inspection methodologies
- Analyze inspection findings and prepare detailed compliance reports for leadership
- Collaborate with branch managers to resolve non-compliance issues
- Train staff on SOPs and performance improvement initiatives
- Monitor compliance trends and recommend policy enhancements
- Ensure documentation accuracy for audit readiness
- Coordinate cross-functional quality improvement projects
Kualifikasi
- Bachelor's degree in Hospitality Management, Business Administration, or related field
- Minimum 5 years experience in quality assurance or operations management
- Proven track record in compliance auditing within hospitality sector
- Strong leadership and team development capabilities
- Expertise in regulatory standards and operational procedures
- Advanced analytical and problem-solving skills
- Proficient in inspection software and reporting tools
- Ability to travel between branch locations