Deskripsi Pekerjaan
Join Din Tai Fung's prestigious team as QC/QA Manager and become the guardian of our world-renowned culinary excellence. In this pivotal role, you'll ensure our legendary dumplings and dishes maintain consistent perfection across all Jakarta outlets while upholding stringent food safety standards. You'll lead quality assurance initiatives from our central kitchen to front-of-house operations, implementing rigorous protocols that align with international HACCP standards and local health regulations. This position offers the unique opportunity to shape quality benchmarks in a globally acclaimed brand while mentoring teams to achieve operational excellence.
As the quality steward of our hospitality empire, you'll conduct comprehensive audits, analyze quality metrics, and drive continuous improvement initiatives. Your expertise will directly impact customer satisfaction and brand reputation by preventing food safety incidents and ensuring every meal meets Din Tai Fung's exacting standards. If you're passionate about precision, leadership in food safety, and maintaining culinary perfection in a dynamic environment, this role offers exceptional growth within an iconic brand.
Tanggung Jawab
- Develop, implement, and monitor comprehensive QA/QC systems for all kitchen operations and service standards
- Conduct regular audits of food handling, storage, preparation, and presentation protocols
- Train and mentor staff on food safety procedures, hygiene standards, and quality benchmarks
- Investigate quality discrepancies and implement corrective actions with root cause analysis
- Ensure compliance with local health regulations, HACCP principles, and company standards
- Collaborate with suppliers to verify raw material quality and traceability
- Generate quality reports and maintain documentation for regulatory compliance
- Lead continuous improvement initiatives to enhance operational efficiency and food safety
Kualifikasi
- Bachelor's degree in Food Science, Hospitality Management, or related field (Master's preferred)
- Minimum 5 years of QA/QC management experience in F&B/hospitality sector
- Advanced certification in HACCP, ISO 22000, or equivalent food safety standards
- Proven track record in implementing quality control systems in high-volume kitchens
- Expert knowledge of Indonesian food safety regulations and international standards
- Exceptional leadership skills with experience training cross-functional teams
- Strong analytical abilities with proficiency in quality management software
- Fluency in English and Bahasa Indonesia with excellent communication skills