Deskripsi Pekerjaan
Join our dynamic team at Personal Collection Direct Selling Inc. as a Quality Assurance Officer, where you'll play a pivotal role in maintaining excellence across our manufacturing operations. This position offers an exciting opportunity to safeguard our product quality standards while driving continuous improvement initiatives. You'll be instrumental in ensuring full compliance with our Quality Management System (QMS), investigating customer complaints, and implementing robust Corrective and Preventive Actions (CAPA). With a focus on GMP/FDA standards, you'll conduct thorough internal audits and collaborate with cross-functional teams to enhance quality processes. If you're passionate about precision and continuous improvement, this role provides a platform to make a tangible impact in our quality-driven environment.
Tanggung Jawab
- Ensure full compliance with plant Quality Management System (QMS) standards and procedures
- Investigate, document, and resolve customer complaints with timely root cause analysis
- Conduct internal quality audits and prepare detailed compliance reports
- Implement and monitor Corrective and Preventive Actions (CAPA) for non-conformities
- Maintain adherence to GMP/FDA standards and regulatory requirements
- Drive continuous quality improvement initiatives across production processes
- Collaborate with production, R&D, and supply chain teams on quality initiatives
Kualifikasi
- Bachelor's degree in Engineering, Chemistry, Food Technology, or related field
- Minimum 2 years of experience in quality assurance within manufacturing
- Strong knowledge of QMS, GMP, and FDA regulatory standards
- Certified Quality Auditor (CQA) or equivalent qualification preferred
- Experience conducting internal audits and CAPA processes
- Excellent analytical skills and problem-solving abilities
- Proficiency in quality management software and reporting tools