Deskripsi Pekerjaan
Empower Quality Excellence with HR Primo Management Services
Are you a meticulous and driven quality professional looking to make a tangible impact? HR Primo Management Services is currently hiring a Quality Assurance Officer (Branch) to join our dynamic team in Ortigas, Metro Manila. In this pivotal role, you will act as the guardian of quality standards, conducting thorough audits, verifying critical appraisals, and ensuring full regulatory compliance across all branch operations. Your expertise will be instrumental in driving consistency, elevating service excellence, and fostering a culture of continuous improvement throughout our organization.
As a QA Officer, you will collaborate closely with branch managers and operational teams to identify gaps, implement corrective actions, and champion best practices. Your analytical insights will support data-driven decision-making and help streamline processes to achieve operational efficiency. This position offers a unique opportunity to grow within a supportive environment that values precision, integrity, and innovation.
Key Highlights:
- Play a central role in maintaining and enhancing quality benchmarks.
- Work in a vibrant, fast-paced environment within the manufacturing and logistics sector.
- Enjoy a competitive compensation package and opportunities for professional development.
If you are passionate about quality, compliance, and operational excellence, we invite you to apply and become a part of the HR Primo Management Services family.
Tanggung Jawab
- Conduct systematic quality audits across branches to evaluate adherence to standard operating procedures and quality standards.
- Verify and review appraisal reports, documentation, and assessments to ensure accuracy, completeness, and regulatory alignment.
- Ensure all branch practices comply with local and industry-specific regulatory requirements, minimizing risk and maintaining certification.
- Develop and implement quality improvement initiatives based on audit findings, trend analysis, and strategic goals.
- Provide training and coaching to branch staff on quality protocols, compliance updates, and best practices.
- Prepare comprehensive quality reports detailing metrics, non-conformances, root causes, and corrective actions for management review.
- Partner with cross-functional teams to resolve quality issues and promote a culture of continuous improvement.
Kualifikasi
- Bachelor’s degree in Engineering, Business Administration, Quality Management, or a related field.
- Minimum 2–3 years of experience in quality assurance, auditing, or related roles, preferably in manufacturing, logistics, or branch operations.
- Solid understanding of quality management systems (e.g., ISO 9001, Six Sigma, Lean) and auditing principles.
- Strong analytical and problem-solving skills with keen attention to detail.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and quality management software.
- Excellent verbal and written communication skills; ability to influence and collaborate across departments.
- Demonstrated ability to work independently and manage multiple priorities effectively.
- Relevant certification (e.g., CQA, CQE, ISO Lead Auditor) is preferred.