Deskripsi Pekerjaan
Join Sata Commhealth as a Quality Management Executive and play a pivotal role in driving quality excellence and patient safety across our healthcare organization. As a key member of our quality assurance team, you will be instrumental in implementing, maintaining, and continuously improving our quality management systems to ensure compliance with international standards and regulatory requirements.
In this dynamic role, you will collaborate with various departments to establish quality objectives, conduct internal audits, and implement corrective and preventive actions. You will be responsible for monitoring key performance indicators, analyzing data trends, and presenting quality reports to senior management. Your expertise will help us maintain our commitment to delivering high-quality healthcare services while ensuring patient safety and satisfaction remain at the forefront of our operations.
Sata Commhealth offers a supportive work environment where your professional growth is nurtured through continuous learning opportunities and exposure to best practices in healthcare quality management. If you are passionate about quality improvement, possess strong analytical skills, and are committed to making a difference in healthcare, we invite you to apply for this rewarding position.
Tanggung Jawab
- Develop, implement, and maintain quality management systems in compliance with international standards (ISO 9001, JCI, etc.)
- Conduct regular internal audits and assessments to identify areas for improvement
- Monitor and analyze quality indicators, patient satisfaction metrics, and adverse event reports
- Develop and deliver quality training programs to staff across all departments
- Coordinate with regulatory bodies and ensure compliance with healthcare regulations and standards
- Lead root cause analysis of quality issues and implement corrective and preventive actions
- Prepare and present quality reports to senior management and stakeholders
- Facilitate continuous improvement initiatives to enhance service quality and patient safety
Kualifikasi
- Bachelor's degree in Healthcare Administration, Quality Management, or related field
- Minimum 3 years of experience in quality management, preferably in healthcare setting
- Certification in Quality Management (e.g., CQIA, CQM, CQPA) is highly desirable
- Strong knowledge of quality management systems and healthcare regulations
- Excellent analytical, problem-solving, and communication skills
- Proficiency in quality management software and data analysis tools
- Ability to work independently and as part of a multidisciplinary team
- Strong attention to detail and commitment to excellence in healthcare delivery