Deskripsi Pekerjaan
Join Carlsberg as a Quality Technologist specializing in Complaint and Pre-Requisite Program Management and become a guardian of our world-renowned quality standards. This pivotal role demands a meticulous professional to drive excellence in our manufacturing processes while ensuring rigorous compliance with food safety protocols. You'll be instrumental in safeguarding our brand reputation by systematically investigating product complaints, implementing robust preventive measures, and maintaining HACCP/ISO 22000 systems. As part of our dynamic quality team, you'll collaborate with cross-functional departments to optimize quality control systems and foster a culture of continuous improvement. This position offers the unique opportunity to make a tangible impact on global consumer safety while advancing your career in one of the beverage industry's most innovative environments.
Tanggung Jawab
- Manage end-to-end complaint lifecycle from logging to resolution, including root cause analysis and corrective action implementation
- Overall responsibility for maintaining and auditing prerequisite programs (PRPs) to ensure compliance with GMP and food safety standards
- Develop and implement quality control systems to monitor production processes and prevent quality deviations
- Conduct internal quality audits and prepare comprehensive reports for management review
- Collaborate with production, R&D, and supply chain teams to implement quality improvement initiatives
- Ensure documentation systems meet regulatory requirements and industry best practices
- Train staff on quality procedures, food safety protocols, and complaint management processes
Kualifikasi
- Bachelor's degree in Food Science, Technology, Chemistry, or related field
- Minimum 3 years' experience in quality assurance within food/beverage manufacturing
- Deep knowledge of HACCP principles, ISO 22000, and GMP standards
- Strong analytical skills with proven experience in root cause analysis
- Proficient in quality management software and MS Office Suite
- Certified Quality Auditor or similar qualification preferred
- Excellent communication skills with ability to train diverse teams
- Detail-oriented with exceptional problem-solving abilities