Deskripsi Pekerjaan
Are you a vibrant professional with a passion for hospitality? Snaphunt is seeking a dedicated and charismatic Receptionist to join our high-performing team. As the first point of contact for our Flex properties, you will serve as a key brand ambassador, ensuring every guest and visitor experiences world-class service from the moment they walk through our doors.
In this role, you will be the heartbeat of our office operations, managing front-desk activities with grace, efficiency, and a welcoming attitude. We are looking for an individual who thrives in a fast-paced environment and possesses the ability to balance administrative tasks with exceptional interpersonal engagement. If you are organized, articulate, and committed to operational excellence, we would love to meet you.
Tanggung Jawab
- Manage the front desk reception area, ensuring a clean, professional, and welcoming environment at all times.
- Greet guests, clients, and partners with a high standard of hospitality and professionalism.
- Handle incoming calls, emails, and inquiries, directing them to the appropriate departments or personnel efficiently.
- Maintain office security by monitoring visitor access and issuing badges as required.
- Coordinate meeting room bookings, ensuring spaces are prepared and equipped for scheduled sessions.
- Provide comprehensive administrative support to the office management team, including courier coordination and document filing.
- Assist in the onboarding process of new arrivals to our Flex properties by providing site orientations.
Kualifikasi
- Minimum of 1-2 years of experience in reception, concierge, or high-end customer service roles.
- Outstanding verbal and written communication skills in English.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and standard office management software.
- Strong organizational skills with the ability to multitask in a busy environment.
- A proactive problem-solver with a customer-centric mindset.
- Professional grooming and presentation consistent with a high-end hospitality brand.
- Ability to work independently and as part of a collaborative team.