Deskripsi Pekerjaan
Join our dynamic team as a Receptionist and become the welcoming face of our organization! This pivotal role requires exceptional interpersonal skills and organizational prowess to manage front desk operations efficiently. You will be the first point of contact for visitors, clients, and stakeholders, representing our company's professional standards. The ideal candidate will thrive in a fast-paced environment, handling multi-line phone systems, managing appointment schedules, and providing accurate information to all inquiries. Beyond reception duties, you'll assist with administrative tasks such as sorting mail, managing correspondence, and coordinating office supplies. This position offers growth opportunities in administrative management and client relations within a supportive team environment. If you possess a proactive approach to problem-solving and a commitment to delivering outstanding customer experiences, we encourage you to apply.
Tanggung Jawab
- Manage reception area including greeting visitors, answering calls, and directing inquiries to appropriate personnel
- Maintain professional front desk appearance ensuring cleanliness and organization
- Handle multi-line telephone systems with efficiency and courtesy
- Schedule and coordinate appointments, meetings, and conference room bookings
- Process incoming/outgoing mail and manage office inventory
- Assist with administrative tasks including data entry, document preparation, and filing
- Collaborate with departments to ensure seamless communication and service delivery
- Uphold company policies and maintain confidentiality of sensitive information
Kualifikasi
- Minimum SPM qualification or equivalent with relevant administrative experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong verbal and written communication skills in English and Bahasa Malaysia
- Exceptional customer service orientation with professional demeanor
- Ability to multitask and prioritize in a fast-paced environment
- Basic knowledge of office equipment (phone systems, printers, scanners)
- Attention to detail with strong organizational and time management skills
- Positive attitude and willingness to learn new procedures