Deskripsi Pekerjaan
Join our dynamic team at Bambu Fitness Bali, located in the stunning coastal area of Uluwatu! We're seeking a professional Receptionist to be the first point of contact for our fitness community. As the face of our facility, you'll create exceptional member experiences while managing daily front desk operations. This role requires exceptional communication skills and the ability to thrive in a fast-paced wellness environment. You'll handle inquiries, coordinate schedules, and ensure our welcoming atmosphere reflects Bali's vibrant fitness culture. Perfect for candidates passionate about health tourism and customer service excellence.
Tanggung Jawab
- Manage front desk operations including member check-ins and visitor greetings
- Handle incoming calls, emails, and social media inquiries
- Coordinate class schedules and trainer appointments
- Process membership registrations and payments
- Maintain clean and organized reception area
- Assist with marketing campaigns and event promotions
- Collaborate with fitness trainers and management team
- Resolve member concerns with professionalism and empathy
Kualifikasi
- Minimum 1 year customer service or reception experience
- Fluency in English and Bahasa Indonesia
- Proficient with booking systems and Microsoft Office
- Exceptional communication and interpersonal skills
- Ability to multitask in a high-energy environment
- Knowledge of fitness industry terminology preferred
- Valid work permit for Indonesia
- Positive attitude with problem-solving mindset