Deskripsi Pekerjaan
Join the vibrant team at Botanika Estate, a premier destination in Bali's hospitality scene, as a Receptionist. We're seeking a dynamic professional to be the first point of contact for our esteemed guests, delivering exceptional service that reflects our commitment to luxury and Balinese hospitality. This full-time role offers the opportunity to work in a stunning tropical environment while developing your administrative and guest relations skills. If you're passionate about creating memorable experiences and thrive in a fast-paced setting, we invite you to apply. Please send your CV and cover letter to [email protected] with the subject line 'Receptionist Application - [Your Name]'.
Tanggung Jawab
- Provide warm, professional greeting and assistance to all guests upon arrival
- Manage front desk operations including check-in/check-out procedures and reservation coordination
- Handle incoming calls, emails, and inquiries with efficiency and courtesy
- Maintain accurate guest records and manage booking systems
- Coordinate with housekeeping and maintenance teams for guest requests
- Assist with event preparation and guest concierge services
- Uphold exceptional cleanliness and organization of reception area
Kualifikasi
- Minimum 1 year experience in hospitality reception or front desk role
- Fluency in Bahasa Indonesia and English (written/spoken)
- Proficiency with reservation software (e.g., Opera, Agoda) and MS Office
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Professional appearance and service-oriented demeanor
- Knowledge of local attractions and services is advantageous
- Ability to work flexible shifts including weekends and holidays