Deskripsi Pekerjaan
Join our dynamic team at Cintalam Surf Skate as a Receptionist and be the first point of contact for our valued customers! As a receptionist, you will play a crucial role in creating a positive and welcoming atmosphere for visitors to our surf skate park, gym, Muay Thai facility, and cafe. Your friendly smile and warm greeting will set the tone for their experience at our establishment.
In this role, you will be responsible for handling customer payments for entry to our various facilities, ensuring smooth transactions and accurate record-keeping. You'll assist with inquiries, provide information about our services and facilities, and help coordinate between different departments to ensure seamless operations. Your excellent communication skills and customer service orientation will be key to maintaining our reputation as a premier destination for sports and recreation in Kuta Selatan.
We're looking for someone who is passionate about sports, fitness, and providing exceptional customer service. If you thrive in a fast-paced environment, enjoy interacting with people from diverse backgrounds, and have a knack for multitasking, this could be the perfect opportunity for you to grow with our team. We offer competitive compensation, a vibrant work environment, and the chance to be part of Bali's exciting sports and recreation scene. Apply now to join our team and make a difference in the lives of our customers!
Tanggung Jawab
- Warmly greet and assist all customers entering the surf skate park, gym, Muay Thai facility, and cafe
- Process payments for entry fees and other services accurately and efficiently
- Manage the front desk area, including answering phone calls and responding to emails
- Provide information about our facilities, services, and upcoming events
- Coordinate between different departments to ensure smooth operations
- Maintain a clean and organized reception area
- Assist with administrative tasks as needed
- Handle customer inquiries and resolve any issues promptly
Kualifikasi
- High school diploma or equivalent
- Previous experience in customer service or receptionist role preferred
- Excellent communication and interpersonal skills
- Proficiency in basic computer applications and point-of-sale systems
- Strong attention to detail and accuracy in handling transactions
- Ability to multitask and remain calm in a fast-paced environment
- Positive attitude and friendly demeanor
- Basic understanding of English and Bahasa Indonesia