Deskripsi Pekerjaan
Join our dynamic team at Interplex Group Of Companies as a Receptionist / Customer Service professional and be the welcoming face of our organization! This pivotal role involves creating exceptional first impressions for clients, visitors, and partners while ensuring seamless front-office operations. You'll manage incoming communications, handle inquiries with professionalism, and provide administrative support across departments. The ideal candidate thrives in fast-paced environments, possesses excellent interpersonal skills, and demonstrates strong organizational abilities. This position offers growth opportunities within a multinational corporation committed to employee development and customer excellence. If you're passionate about delivering outstanding service and supporting office efficiency, we encourage you to apply.
Tanggung Jawab
- Professional greeting and welcoming of visitors with exceptional customer service
- Management of incoming calls, emails, and correspondence with appropriate routing
- Coordination of meeting schedules and conference room reservations
- Handling customer inquiries and providing accurate company/product information
- Maintenance of reception area appearance and office supplies inventory
- Assistance with basic administrative tasks including data entry and documentation
- Collaboration with departments to ensure smooth operational workflows
Kualifikasi
- Minimum SPM or equivalent qualification with customer service experience preferred
- Proficiency in English and Bahasa Malaysia with excellent communication skills
- Strong organizational abilities and multitasking capabilities
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Professional demeanor with polished presentation skills
- Ability to remain calm and efficient during peak office hours
- Previous experience in administrative or receptionist roles advantageous